To ensure a smooth and timely pickup, please follow the steps below before your scheduled service day.
Place all laundry in a clean plastic trash bag, your own reusable laundry bag or a Purely Green reusable laundry bag.
Set your bagged laundry in the location you designated during booking (front porch, garage, concierge desk, etc.).
All laundry must be set out and accessible by 8:00 AM on your scheduled pickup day.
If laundry is not accessible when we arrive, your pickup may be missed and your minimum pickup fee may be forfeited per our cancellation policy.
The time slot selected during booking is for scheduling purposes only and does not represent an exact pickup time.
We appreciate your flexibility — our team will always pick up as efficiently as possible.
Before pickup, please confirm:
✔ Laundry is bagged and securely closed
✔ Items are safe for standard wash and dry cycles
✔ Pickup location is accessible
✔ Special care items have been disclosed in advance
If you need to make changes to your pickup, please contact us before 8:00 PM the evening prior to your scheduled service.
📞 (615) 246-5501
📧 info@purelygreenlaundryco.com
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